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TownePlace Suites, West Knoxville, TN

Hotel Goes “Green” and Saves 30% On Gas Bills With Intellihot.

Both of the boilers in this select service hotel in the heart of Gatlinburg went down at midnight, leaving the hotel’s guests with no hot water. Intellihot’s mechanical contractor, Boiler Room Express, was there within the hour, to provide uninterrupted hot water to the hotel that night and all through the equipment change-out.




Installed Capacity

1,000,000 BTU/hr Zero Gallons storage

Property Details

4 floors 103 rooms




Ferguson Enterprises

Product Installed

One iQ1001

“Both boilers failed around midnight. By 3:00 a.m., The Boiler Room Express emergency hot water trailer, powered by Intellihot, had us up and running before the morning rush. We decided to replace the aging boilers and storage tank with a single Intellihot iQ1001. This is our second property with Intellihot equipment and we couldn’t be happier.”
– Bhula, Owner

The Challenge

The three 100 gallon tanks were leaking and needed to be replaced. Space inside the mechanical room was limited. In addition, efficiency and reliability were guiding concerns as the hotel’s management priced out different equipment options.

The Intellihot Solution

A single Intellihot iQ1001 unit was installed and it is handling the entire domestic hot water load for all 103 guest rooms. The footprint of this heater is a third of the old tanks while still providing plenty of capacity. In the first year of installation, the hotel saved 30% on their gas bills.

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